Friday, June 21, 2019

Tech Viewpoint: Target’s POS outage — two wrongs and a right

A CRM opportunity missed As mentioned above, Target store personnel did a masterful job of appeasing inconvenienced shoppers. But senior management missed a great opportunity to seize a CRM moment. ...

from crm - BingNews https://binged.it/2Jdeg5l
June 21, 2019 at 12:13PM

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