Thursday, December 19, 2019

How This $800 Million Company Uses Customer Service As Its Growth Engine

We have our own Customer Relationship Management (CRM) tool that is extremely customized. Chuck [Surack, founder and CEO] developed it long before many retailers started using similar tools. Sales ...

from crm - BingNews https://ift.tt/2EBZXoS
December 19, 2019 at 04:51PM

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