Saturday, January 25, 2020

Don’t Exhaust Your Customers – How To Avoid the Perils of Survey Fatigue

Don’t send surveys on your schedule, send them based on the data you have that shows when customers have interacted with you. This means integrating your systems (POS, CRM, loyalty programme) with ...

from crm - BingNews https://ift.tt/2NWg9WT
January 24, 2020 at 11:30PM

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