Saturday, December 19, 2020

Cisco Webex Contact Center Rollout Raises Stakes in CCaaS Market

It also is shipping with integrations for Salesforce, Microsoft Dynamics and Zendesk CRM solutions. “These integrations reduce the need for agents to traverse multiple systems,” Tawakol said. Many of ...

from crm - BingNews https://ift.tt/38lBliz
December 18, 2020 at 06:57PM

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