Friday, June 18, 2021

Consumers Are More Demanding, Which Is an Opportunity for CX to Shine, CX Connect Keynoter Says

Consumers today will not hesitate to switch companies after a bad experience, so good experiences can be a real differentiator, executives from Kustomer told CX Connect attendees.

from crm - BingNews https://ift.tt/2TMUQ00
June 18, 2021 at 10:27AM
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