PEGASYSTEMS : Named a Leader in Gartner's Magic Quadrant for the Customer Relationship Management Customer Engagement Center for 10th Consecutive Year

In the report, Gartner evaluated 14 CRM vendors based on their completeness of vision and ability to execute. According to Gartner, "The best of today's CEC applications have tools for both agents and ...

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June 15, 2019 at 10:37AM