Thursday, January 23, 2020

Customers Give NICE inContact CXone Perfect Scores in all 12 Vendor Satisfaction Categories in DMG Report

Additional top-ranked attributes of NICE inContact are AI and automation capabilities, quality management/coaching capabilities, CRM features and functionality, and IVR features and functionality. “On ...

from crm - BingNews https://ift.tt/30T4Nsi
January 23, 2020 at 07:41PM
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