How a new CRM-enabled call center solution transformed patient experience and improved efficiency at Dana-Farber Cancer Institute

In selecting the most effective CRM-enabled call center tech solution, the Dana-Farber team sought several capabilities, according to Ms. Lenane. These capabilities included: Capture key, relevant ...

from crm - BingNews https://ift.tt/2sJh8Tj
January 06, 2020 at 02:03PM