Monday, February 17, 2020

How to go omnichannel – and give one experience

Gather data. Gather all the data you have about your customer, including how they prefer to interact with your brand. If you have a CRM system, that’s your starting point. Check your various analytics ...

from crm - BingNews https://ift.tt/2P3erDK
February 17, 2020 at 05:42PM

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