Friday, April 10, 2020

7 Global CX Experts Reveal How to Prove the Business Value of Customer Experience

Salespeople hate to be last (or even second) on anything. Showing them how far they are from perfect is sometimes a great incentive. Conversion – this is where CRM and EFM are powerful. If I can show ...

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April 10, 2020 at 07:12PM

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