Wednesday, July 15, 2020

Consolidated Communications Leans on AI, Cisco Webex for Improved Contact Center

Consolidated Communications has launched the Cisco Webex Contact Center, a platform that uses artificial intelligence and predictive analysis tools to place callers with the most appropriate agent. It ...

from crm - BingNews https://ift.tt/2OpzoZ0
July 15, 2020 at 04:11PM

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